What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    For the free account, can you receive up to 10 payments a month or just 10 payments and then you're forced to upgrade?

    Asked by uncommontrend on July 26, 2013 at 05:19 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on July 26, 2013 at 09:22 PM


    For Free subscription, the maximum submission payments is 10 PER Month.

    It will get reset to zero(0) every 1st day of the next month.
    So, monthly you have max of 10 payments submissions.

    No. -- even if you reached the maximum limits, you are not forced to upgrade. It will only disable your account and your forms (it will give you pre-notification via email before you reach 100% of any limits).

    It will be in your discretion to upgrade to paid plans or not if you need to.

    Hope this answers your question. Please contact us anytime for any assistance needed.