So what is the process AFTER you update the credit card info?

  • sandboxlogistics
    Asked on August 5, 2020 at 4:35 AM

    So what is the process AFTER you update the credit card info? Is there a place to manually submit or do we just wait until the next auto-attempt? Might be good to include that part here in this help doc....

  • jherwin
    Replied on August 5, 2020 at 6:45 AM

    That's right. Our payment processor will try to charge your new credit card again. Make sure the new credit card has enough balance so your subscription will be renewed successfully.