Also when downloading a completed form to PDF, i chose a style and decided that id like not to use the style but it still shows up when downloading in

  • landover
    Asked on August 5, 2020 at 9:58 AM
    Also when downloading a completed form to PDF, i chose a style and decided that id like not to use the style but it still shows up when downloading into PDF. How do I remove the style and only get the original look?
  • Sam_G
    Replied on August 5, 2020 at 10:27 AM

    Hi Landover,

    May we ask for a screenshot of the PDF that you're referring to?

    Guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

  • landover
    Replied on August 6, 2020 at 10:28 AM
    I deleted the form and created a new one and just didn't do that again so its ok now.
    I do have another question.
    Some questions and answers in my form do not transfer over when downloading as a PDF.
    Please advise.
    Thank you 😊
    LANDOVER NATIONAL, LLC.
    "Ensuring Meaningful Results"
    [cid:055df5d6-2fba-484c-b1ac-9c54e897deae]
    5731A Crain Highway Ste 33
    Upper Marlboro, Maryland. 20772
    LN@LandoverNational.com
    240-206-5551
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    http://www.LandoverNational.com
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  • Bert_A
    Replied on August 6, 2020 at 11:39 AM

    Hi there,

    Would you mind providing the URL of the form in question so that we can have a closer look?

    https://www.jotform.com/pdf-editor/201066216623042?preview=true

    You can access the PDF Editor by clicking the PDF icon at the top of the submissions page.

    Or, through My Forms page > Select form > Create PDF Document option:

    Also when downloading a completed form to PDF, i chose a style and decided that id like not to use the style but it still shows up when downloading in Image 1 Screenshot 20