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soetesAsked on August 6, 2020 at 1:38 AM
I've just found your service and tried to set up a trial twice today.
The first time, I signed up with Facebook and started creating a form. After about 15 minutes of creating a form, the form suddenly disappeared and I was unable to re-login. I tried several times, but each time, the login form started the process, then reverted to asking me to login again.Eventually, I gave up and signed up again, using my email address andrew@leadscorp.com.au The same thing happened. After about 15 minutes of creating a form, the form disappeared and I couldn't reload it.
I have also received two emails asking me to confirm my email address, but when I click the links, the site says "Invalid Link".
Is this a common occurrence? It would be a showstopper for me.
Regards
Andrew
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Vick_W Jotform SupportReplied on August 6, 2020 at 2:03 AM
Hi there,
Happy to help you today.
As per our records your account was suspended by our automated system due to a form. But I don't see any forms in your account now. So I have reactivated your account.
You can check out our terms of use on the link below to avoid automatic account suspension.
https://www.jotform.com/terms/
Let us know if you need further assistance.
Thanks.