I have the draw on widget - but when the form is returned from the client, it won't load the image. Why is this?

  • susiewilliams
    Answered on August 06, 2020 08:16 AM
  • Lorenz JotForm Support
    Answered on August 06, 2020 09:11 AM

    Thank you for contacting us.

    Could you give us more details about the issue? Do you mean the image doesn't show when submission is received via email? May we know which form is the widget currently added on so we can test? Also, please try to uncheck the "Required login" privacy options from your privacy settings, and see if that will fix the issue.

    1596719484Screenshot from 2020 08 06 21  Screenshot 10

    We look forward to your response.