Please cancel my account/ Immediately.

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linda turner
Asked on August 08, 2020 at 10:05 AM

Please cancel my account/ Immediately.

This is a re-post of a comment on How Can I Cancel My PayPal Subscription?
Vanessa_T
Answered on August 08, 2020 at 10:51 AM

Unfortunately, I am unable to find an account with the email address you have provided.

Can you please share to us the username of email address associated with your account so we can check it?

You can also share to us the URL of one of your forms so we can trace the account.
linda turner
Answered on August 08, 2020 at 01:28 PM

User John Larry Turner
...
linda turner
Answered on August 08, 2020 at 01:28 PM

There was also a charge of $37.00 on my account that I didnot know about.
...
Vincent

Jotform Support

Answered on August 08, 2020 at 03:38 PM

Hi,

There's no "John Larry Turner" account username registered to JotForm. Please provide the correct username or the email address registered to it.

We'll wait for your reply. Thank you!