13 new messages / same form response?

  • Profile Image
    seangarcia
    Asked on July 29, 2013 at 11:07 PM

    I am trying to determine why I received 13 messages in my inbox for a single form response.  Have you seen this type of issue before, or would it be a user error (or 12 user errors :).

    Any ideas would help. 

    Thanks,

    Sean

  • Profile Image
    Welvin
    Answered on July 29, 2013 at 11:24 PM

    Hi Sean,

    No, that is a rare case. Would you please try to re-embed your form using our iframe method: How to Get Form iFrame Codes. Then, clear your forms cache: How to Clear your Form Cache.

    Let us know if that will happen again.

    Thanks