Feedback Forms

  • Profile Image
    Asked on July 30, 2013 at 03:47 AM

    Hi there,


    I want to integrate a page onto my facebook page where feedback can be posted... I am not sure if this is what a feedback form is for, but does the feedback become immediately visible or does it just get sent to our email address, and if so - how can we then put it onto our facebook page as a seperate tab. I like a lot of your forms so think this will be the first but need to know firstly about how the process would work if I want to make the comment visible.


    Also please can you advise what 10 monthly submissions means.... I believe this is the quantity for the basic service which is allowed. Does this mean only 10 people could use it during a month ?


    Thank you for your help from an aspiring computer geek :)


    Kind wishes



  • Profile Image
    Answered on July 30, 2013 at 04:12 AM

    Hi Helen,

    Thanks for contacting us.

    To add your form to facebook please go through this guides provided in this link on how to achieve this:

    Facebook Forms Integration Video and  Adding Form to Facebook

    Once the form is filled the submission is sent to our server's and an email sent to you that is if you have set an email to which your notifications will be sent to.

    The reason as to why you are currently allocated 10 submissions per a month is because you are using a Guest account please create a free account to increaate this number, you can do this by clicking on the "Create account" button at the bottom of your guest account page

    Do let us know if you need further assistance.


  • Profile Image
    Answered on July 30, 2013 at 09:26 AM

    I have an account and was not logged in, but in the Pricing boxes it says

    Monthly Submissions, 10 SSL Secure Submissions, 10 Receive Payments
    100 MB
    Available Space
    The bit I didnt understand was what are submissions ? they are not to do with the incoming contacts using my form are they ?  if you can just clarify this for me thank you for your help
    sorry for dimness !!

  • Profile Image
    Answered on July 30, 2013 at 10:07 AM

    Hi, 10 SSL Secure Submissions means, You can receive upto 10 Submissions per month for your forms.

    What is SSL Forms? (Click Here)

    Which Means, Let take You created a form and put it in a Facebook (with SSL link). Now if one user send you a feedback through that form it is counted as 1 submission. 

    Like that you can get upto 10 submissions per month for Free Account. To improve this Submission limit Please refer our Pricing Page and Upgrade your Plan.

    Hope this information helps you.

    Feel free to ask if you need further assistance.

    Thank you.