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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not appearing in my account

    Asked by gujo44 on July 30, 2013 at 07:11 AM



    I created quite a big form recently.



    I found an error in it, and now I tried to change it, but the form is no longe on my account?


    why would that me?

    Page URL:

  • Profile Image

    Answered by sidharth_kch on July 30, 2013 at 09:23 AM


    My apologies for the inconvenience this has caused. 

    I checked and found that this form is in a guest account. That means when you created this form, you were not logged in to your JotForm account. I have now moved this form in your account "qujo44". 

    Request you to please check and let us know if you are able to see this form in your account.



  • Profile Image

    Answered by gujo44 on July 30, 2013 at 03:25 PM
    thank you so much, now I can see it. but I have another problem.
    MY forms - Submissions do not mach what I have in the mailbox.
    Submisstions are ok (see attached PDF)
    but email notification is significantly shorter (see attached txt).
    In email I only see 2/3 of the entire form submitted. why would that be?
    best regards
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 30, 2013 at 04:20 PM

    Hi Ziga,

    That's great.

    For your other questions, please open a new thread and provide the attached file URL's and details so we can further assist you.

    Thank you!