- shaunlovattAsked on July 30, 2013 at 12:01 PM
When downloading the excel reports the names are missing from the report. I receive an error in excel saying that some of the content has to be recovered.
- dinesh-itAnswered on July 30, 2013 at 01:06 PM
Hi, I tried to download Submissions in Excel on both of your form submissions and I am able to replicate this issue in you form http://www.jotformeu.com/form/23323256492351 Submissions.
sorry for the inconvenience. I will escalate this issue to our development team. Will Update you once the Problem is solved.
- JotForm FounderaytekinAnswered on July 31, 2013 at 11:51 AM
We opened a bug ticket about it. Please use the CSV option for now instead.
- ryanbertrandAnswered on August 02, 2013 at 04:09 AM
Fix this error via repair excel file 2010
This guide http://www.repairexcel2010.excelrepairtoolbox.com will prompt you how to do it