What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not saving any changes

    Asked by KC2010 on July 30, 2013 at 02:42 PM

    Hi All,

     

    I just cloned a form and created a new one, I even did a preview and test of the form and received the email alert to the proper emails. I went back to look at my list of forms and its not there. Rather just the clone without any saved changes is there?

    I just went into my cloned form, made two changes, but only one of them was saved.  Anything going on with the 'save' button?

     

    Lisa

    Page URL:
    http://www.jotform.com//?formID=32105201875142

    Emails email preview Cloned Form
  • Profile Image

    Answered by KC2010 on July 30, 2013 at 03:01 PM

    ok, I saved about one million times and I have my form, perhaps its something with autosave?

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 30, 2013 at 03:55 PM

    Hi Lisa,

    Our apologies for this inconvenience.

    Please make sure to hit "Save" before leaving the form. Autosaved may sometimes interrupted when you leave the page. Our dev team are made aware to this already and hopefully they'd be able to improved it a bit but we always recommend clicking save button to be certain.

    Thanks!

  • Profile Image

    Answered by KC2010 on July 30, 2013 at 04:01 PM
    Thanks!