Form not saving any changes

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    KC2010
    Asked on July 30, 2013 at 02:42 PM

    Hi All,

     

    I just cloned a form and created a new one, I even did a preview and test of the form and received the email alert to the proper emails. I went back to look at my list of forms and its not there. Rather just the clone without any saved changes is there?

    I just went into my cloned form, made two changes, but only one of them was saved.  Anything going on with the 'save' button?

     

    Lisa

  • Profile Image
    KC2010
    Answered on July 30, 2013 at 03:01 PM

    ok, I saved about one million times and I have my form, perhaps its something with autosave?

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    EltonCris
    Answered on July 30, 2013 at 03:55 PM

    Hi Lisa,

    Our apologies for this inconvenience.

    Please make sure to hit "Save" before leaving the form. Autosaved may sometimes interrupted when you leave the page. Our dev team are made aware to this already and hopefully they'd be able to improved it a bit but we always recommend clicking save button to be certain.

    Thanks!

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    KC2010
    Answered on July 30, 2013 at 04:01 PM
    Thanks!