What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Get access to form/21414646993864

    Asked by touchmedia on July 30, 2013 at 03:03 PM

    Hi,

    No we don’t know that particular email ID.   All touchmedia.ca email accounts were moved to a new server and that particular one was not moved.

    If you can change the ID and let me know what it is that would be OK.  If you can change the ID and also provide me with the PW that would be better.

    Thanks.

     

    P.S.  using the link you provided in your email response would not work for me in either of IE or Firefox?

    -------------------------------

    @Ben

    I checked the account associated with this form and see the email id used to created this account is "allen***@touchmedia.ca"

    As its your organization email, do you have access to this email id? Do you want us to change the email id of this account?

    Please let us know and we will be happy to help you.

    Thanks,

    email style size font
  • Profile Image

    Answered by pinoytech on July 30, 2013 at 03:57 PM

    Hi,

    Unfortunately, we cannot transfer this form into your account since you confirm that you don't know the email address associated to the form. You can however cloned this form into your account if you to have access on the form. Here's the guide: http://www.jotform.me/help/28-Cloning-a-Form-from-a-Web-Page

    If you need further assistane, please let s know.

    Thank you!