- touchmediaAsked on July 30, 2013 at 03:03 PM
No we don’t know that particular email ID. All touchmedia.ca email accounts were moved to a new server and that particular one was not moved.
If you can change the ID and let me know what it is that would be OK. If you can change the ID and also provide me with the PW that would be better.
P.S. using the link you provided in your email response would not work for me in either of IE or Firefox?
I checked the account associated with this form and see the email id used to created this account is "firstname.lastname@example.org"
As its your organization email, do you have access to this email id? Do you want us to change the email id of this account?
Please let us know and we will be happy to help you.
- pinoytechAnswered on July 30, 2013 at 03:57 PM
Unfortunately, we cannot transfer this form into your account since you confirm that you don't know the email address associated to the form. You can however cloned this form into your account if you to have access on the form. Here's the guide: http://www.jotform.me/help/28-Cloning-a-Form-from-a-Web-Page
If you need further assistane, please let s know.