Advanced Designer - bigger buttons not displaying properly

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    NippersD
    Asked on August 11, 2020 at 01:29 PM

    created a new form this morning.  Advanced Designer - round or square bigger buttons not displaying correctly in either Chrome or Explorer.  cache has been cleared in account and browsers. 

    Older (already in use) forms do not appear affected by this issue.

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    KrisLei
    Answered on August 11, 2020 at 04:01 PM

    Hi,

    Apologies for the inconvenience.

    I have checked and cloned your form and it seems that the issue is caused by the Default Theme used on the form. Can you try to switch the theme to the Upcoming Theme?:

    1597176001theme.jpg 

    You may check the results on this cloned form: https://form.jotform.com/202236004015941 

    Let us know if the issue persists.

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    NippersD
    Answered on August 11, 2020 at 05:35 PM

    that worked, thanks.  will "Default theme" be deactivated then, or "upcoming theme" made to be the new automatic default?  I can see myself / others being forgetful of this issue.

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    KrisLei
    Answered on August 11, 2020 at 07:01 PM

    Great to hear that it fixes the issue.

    Yes, the Upcoming Theme will become the default theme on forms but our developers are still working on this theme to make it impeccable. 

    The default theme can still be used on forms if there are still inconsistencies showing using the Upcoming Theme. So please do report it to us if you are still showing any other issues in using the Upcoming Theme and we will be glad to assist you further and develop its functionality.

    Thank you.