Sub Account: I was invited as a sub account, does this restrict me from the same plan main account pays for?

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    Asked on August 11, 2020 at 01:59 PM


    I was invited by my manager to jotform as a sub account, since I am assist in monitoring his active forms. Does this restrict me from the same plan he currently pays for?

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    Answered on August 11, 2020 at 04:46 PM


    Thanks for reaching out to us!

    When another user adds you as a sub-user, your account only gets the advantage to access shared forms from that account. That will not impact your account plan and you won't be able to use the same plan that the main account has. 

    Thus, the forms created under your account will continue to operate according to the free plan account limits.

    If you want to avoid that, you can create from under your account and then move it to the shared folder (i.e. to your manager's account):

    How to transfer or share forms and data with another account

    Please check and let us know if you have any further questions.

    Thank you!

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    Answered on August 11, 2020 at 05:28 PM
    I appreciate you help in this. Thank you.
    Happy Learning,
    Kimberly Herndon
    Talent Development Specialist
    USA Properties Fund, Inc.
    3200 Douglas Blvd., Suite 200
    Roseville, CA 95661
    (P) 916-865-3928 |
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