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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    no paypal button will show up?

    Asked by scortney1078 on July 30, 2013 at 05:18 PM

    I can't get the paypal button to show up under payment for session fees or deposits? I have linked it with my business account number for paypal but it still won't show a button or link?

    Page URL:

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    JotForm Support

    Answered by jonathan on July 30, 2013 at 07:04 PM


    You are currently using the Basic Paypal and not the Paypal Pro payment field on this form http://www.jotform.com/22554718683159

    The basic paypal field (which only require your paypal email account) will not show the Paypal logos/buttons in the form.

    You can check for more details here Difference-Between-PayPal-PayPal-Pro

    Hope this help. Inform us if you need more assistance.


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    Answered by ymcamacc on November 13, 2014 at 11:44 AM

    Hi.  I'm having this same problem.  I want to use the basic Paypal option but when I submit the form it doesn't take me to paypal to pay.  And there is no paypal button.
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    Answered by Shadae on November 13, 2014 at 12:13 PM

    Hi ymcamacc,

    This is an old thread, as such I have moved your inquiry to a new thread: http://www.jotform.com/answers/458845 

    It will be addressed there. Thank you.