Hello Team, Would like to ask why the Google Sheet doesn't update in th

  • jopitos
    Asked on August 12, 2020 at 5:41 AM

    Hello Team,

    Would like to ask why the Google Sheet doesn't update in the next morning. I always re-integrate the form to the sheet every morning just to update my sheet. I didn't change anything from the sheet except on the filtering of the columns. Can you please check? Thanks!

  • Rosa_C
    Replied on August 12, 2020 at 8:16 AM

    Hi, I'm happy to help you today.

    Kindly share with us the form URL so we can help you further.

    Where to Find My Form URL?

    Looking forward to your reply.

    Thanks.

  • jopitos
    Replied on August 12, 2020 at 9:26 AM

    Hello, 


    https://form.jotform.com/202197065842457



  • Rosa_C
    Replied on August 12, 2020 at 10:28 AM

    Thank you. Please note that the Google Sheet will not update if you make changes(that includes filtering the columns, change the column name etc.).
    Please remove the integration and add it back. Then you should see the submissions properly.

    Please give it a try and let us know if the issue persists.
    Thank you.