Cannot upload videos onto form I keep getting message below how do I rectify this ?

  • Rob Shields
    Asked on August 12, 2020 at 6:52 AM
    Jotform Thread 2507304 Screenshot
  • Rosa_C
    Replied on August 12, 2020 at 8:11 AM

    Hi, I'm happy to help you today.

    Please delete the upload file element and add it back on your form. Make sure to include MOV in the file types field. Also, I suggest you to increase the size limit to allow users upload big size videos.
    Just open the file upload properties-> Options-> Limit file size and File Types

    Cannot upload videos onto form I keep getting message below how do I rectify this ? Image 1 Screenshot 20

    Please give it a try and let us know if the issue persists.

    Thanks.