Request - change account username

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    HelloSmileLtd
    Asked on August 12, 2020 at 09:41 AM

    Hello can i please change my account name as my business name has changed

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    VincentJay
    Answered on August 12, 2020 at 11:16 AM

    We can change your account username on our end. Please provide 2 or more account usernames that you want and we will check if it is available. 

    We'll wait for your response. Thank you!


  • Profile Image
    VincentJay
    Answered on August 12, 2020 at 11:16 AM

    We can change your account username on our end. Please provide 2 or more account usernames that you want and we will check if it is available. 

    We'll wait for your response. Thank you!


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    HelloSmileLtd
    Answered on August 13, 2020 at 08:28 AM
    Hi,
    The new business name is “Active Aligners UK Ltd”
    Could we change the username to activealignersuk
    Regards,
    Kelly Souris
    ...
  • Profile Image
    VincentJay
    Answered on August 13, 2020 at 09:38 AM

    As per your request, I've changed your account username to activealignersuk.

    Please contact us again if you need further help. If you're using a custom URL to your form, you need to update it with your new account username. https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form