Not recieving notification emails

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    carlward
    Asked on July 31, 2013 at 07:50 AM

    I did a test form today and doesn't come to the email addy on account. I tried to change the addy again and it says error?

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    sidharth_kch
    Answered on July 31, 2013 at 08:43 AM

    @carlward

    I checked your from's notification setup and see that you have not set the "Sender Email" and "Recipient Email". That's the reason you are not receiving the notification emails.

    Request you to please set your notification's "Sender Email" to "noreply@jotfrom.com". You also need to add a Recipient email id on which you want to receive the notification emails. Please refer this guide: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    carlward
    Answered on August 10, 2013 at 06:53 PM

    I can't figure out how to sender addy and reciever addy?

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    EltonCris
    Answered on August 11, 2013 at 05:07 AM

    @carlward

    Thanks but your last reply appears empty. If you that's a question, kindly repost it to this thread so we can assist you further.

    Thanks!