- jamesosteenAsked on July 31, 2013 at 10:24 AM
So with all the new sender email changes I'm guessing it's no longer possible to have the sender email as the "Email" form field response as we were once able to do?
For instance, when a form is filled out I want to get an email confirmation that a user submitted an online form. I want that email to have the name they filled out on the form come up as the Sender name (and it does) and I also want the email address they filled out on the form to come up as the Sender email (it does not). Yes I know I can assign it as the reply-to email, but for tracking purposes I need the actual mail-to address to be the customers not all some generic jotform address or even some generic address you let me enter on my own. It has to show the data (email address) from the person who is submitting the form or the information is useless in most tracking and marketing software.
- EliezerNAnswered on July 31, 2013 at 11:21 AM
Thanks for contacting us.
Actually, it is possible to have the Email field of your form as the Sender Email in your email alerts. If you don't want to have the email@example.com email as the sender email, you should consider to use any of these methods:
Sender Email has not disappeared at all, you only need to folow the steps of the methods above. You can find these methods and more details about them in the next link: http://www.jotform.com/answers/247820-JotForm-Weekly-Updates-July-4-to-July-22-2013#0
If you need further assistance, please let us know .