- Dom PortmanAsked on July 31, 2013 at 12:43 PM
Please sort ASAP
- JotForm SupportWelvinAnswered on July 31, 2013 at 01:21 PM
You may have not included your Jotform Username when processing the upgrade. We can see related email address for the subscription. Can you please tell us your Paypal Email Address please?
- fancyfresherAnswered on July 31, 2013 at 01:23 PMHi it's email@example.com
Sent from my iPhone
- JotForm SupportWelvinAnswered on July 31, 2013 at 01:25 PM
Thank you! It's all set now. Your account is now Premium. Please kindly re-login to see the changes.