I have upgraded but been blocked from more people signing up. I paid to upgrade

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    Dom Portman
    Asked on July 31, 2013 at 12:43 PM

    Please sort ASAP

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    Welvin
    Answered on July 31, 2013 at 01:21 PM

    Hi,

    You may have not included your Jotform Username when processing the upgrade. We can see related email address for the subscription. Can you please tell us your Paypal Email Address please?

    Thanks

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    fancyfresher
    Answered on July 31, 2013 at 01:23 PM
    Hi it's fancyfresher@yahoo.co.uk
    Thanks
    Sent from my iPhone
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    Welvin
    Answered on July 31, 2013 at 01:25 PM

    Hi,

    Thank you! It's all set now. Your account is now Premium. Please kindly re-login to see the changes.

    Thanks