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    Option Field: Other Text Field Not Working

    Asked by wcrapwra on July 31, 2013 at 01:14 PM

    I have an "other" option available under Additional Services where people can type other services.  It works fine in preview and when I add it to our site, it no longer works.  

    Page URL:
    http://www.shopwindowcleaningresource.com/standard-edit-service.html

    preview site
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    Answered by jefreylandicho on July 31, 2013 at 01:22 PM

    There might be some script conflict issue on your website and jotform embed script the reason why the option other text field is not working. Please try reembedding the form using the IFRAME Embed Code and see if it resolves the issue.

    If the issue still persist, please contact us again.