What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form has received submissions and now I need to make changes to some fields... having trouble

    Asked by karenjbrown on July 31, 2013 at 01:37 PM

    I can't seem to make any changes to the fields on my form as i could from the start.  Is this to protect that data collected?


    I wanted to add some options to make this more user friendly.


    Do I need to copy form and make changes?


    Can't figure out what is going on.  Please advise

  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2013 at 02:17 PM


    Good day! To avoid loosing the submissions, we suggest cloning the form (How to Clone a Form) and do the changes to the cloned form. After doing the changes, embed the cloned form and use it instead of the original one.