my pre-populated tab keeps on asking me to sign in

  • elza
    Asked on August 13, 2020 at 9:03 AM

    my pre-populated tab keeps on asking me to sign in

  • Ariel JotForm Support
    Replied on August 13, 2020 at 11:29 AM

    Hello there,

    Thank you for reaching Support.

    I wasn't able to find an account nor form associated with your email address s**d**v**@e**r**t.co.za.

    It would be helpful if you can provide more detail on the issue you were facing.

    Please share the URL of the form you're working on. -Where to Find My Form URL.

    If the form is embedded, please share with us the URL of the page where the form is embedded.

    For the meantime, check if your form's Access Settings is set to Private, by going to Publish > Quick Share > Settings. The option will require the form filler to be logged in before they can view the form. If it is, set it to Public.

    1597332486public form Screenshot 10

    Let us know if you have any questions or if you need further assistance.