What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    This field is required keeps coming up

    Asked by nfwfwf on July 31, 2013 at 04:25 PM

    I have the address as a required field. I tested it any everything is filled in but I still keep getting an altert dialog that says 'this field is required' - and it is properly filled in. The form is on a WP site and the JotForm is in iFrame.

    Page URL:
    http://www.nfwfwf.net/?page_id=2880&preview=true

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    Answered by nfwfwf on July 31, 2013 at 04:36 PM

    Never mind. i just found a post that tells me to default the zip code setting to the US.

    I did and it now works.

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    JotForm Support

    Answered by Mike_T on July 31, 2013 at 04:38 PM

    We have also cleared form caches on your account, and it seems to be good now.

    Thank you for using our service.