- rc5334Asked on July 31, 2013 at 09:10 PM
Guys hoping you can help...trying to add a second e-mail receipient.
The test frame goes through to the 2nd receipient but if I fill out the actual submission form on my
website the form is not received by the receipient. The code was transferred to the website through
I frame. From previous memos it seems that adding the 2nd receipient should not be difficult just can't
get it to work.
Hoping you can help !
- sidharth_kchAnswered on July 31, 2013 at 10:47 PM
That's correct, sending notification email to multiple recipient should not be difficult.
I checked your form's notification setup and don't see any issue with that. I checked our email server logs and see that emails are being delivered successfully to both the email ids. Here is the logs for your reference:
/var/log/jotform/amazonSES.log:[31/Jul/2013:21:23:14 -0400] 32114439847861 AmazonSES Sent email to firstname.lastname@example.org - MessageID:000001403778bc45-03a8e29d-8d1b-4ca2-ae63-b5299d3e387f-000000 - RequestId:efaf7a55-fa48-11e2-a90a-efebca3a6e8a
/var/log/jotform/amazonSES.log:[31/Jul/2013:21:23:13 -0400] 32114439847861 AmazonSES Sent email to email@example.com - MessageID:000001403778bad9-5e03aafd-8d5d-464d-a9f8-abf4117dc4ee-000000 - RequestId:ef770507-fa48-11e2-90b8-034b2a8993a6
Request you to please check your SPAM folder and see if the emails are there. Let us know if the issue persist.
- rc5334Answered on August 01, 2013 at 07:21 PMThank for the quick response. All is working well !
- khrisellAnswered on August 01, 2013 at 08:09 PM
In behalf of my colleague sidharth and the rest of the team, we are glad to be any help with your jotform needs.
Feel free to contact us anytime if you need any assistance.
Thank you for using JotForm.