Date picker field: calendar pop-up is not working

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    Asked on August 14, 2020 at 07:38 AM
    I have also just discovered (been advised by a client) that the calendar from the Date field does not work either? Not sure if all of these issues are linked?  I did notice that the fields for the time are unusually close together and discovered that the "date selector" or calendar does not open to select a date?
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    Answered on August 14, 2020 at 07:50 AM

    I was able to replicate the issue in your form

    It seems the calendar icon in the date picker field  will not show the calendar pop-up

    I have escalated the issue to our back-end team for further investigation.

    Once updates are available, you will be notified via this support ticket.

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    Answered on August 17, 2020 at 10:39 AM

    Hello @adriandowney,

    We are sorry for the inconvenience. The problem is resolved, now.


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    Answered on August 17, 2020 at 04:02 PM

    Thank you, yes I notice that the date picker now opens to be able to select.

    The other issues affecting the drop downs (including the time select) and the single select buttons on the form (Ceremony Confirmation Form) it seems are still being worked on as  are still to be resolved?

    Kind regards,

    Adrian Downey

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    Answered on August 17, 2020 at 09:19 PM

    Hello Adrian - Thanks for confirming that the Date Picker issue is now fixed.

    As for the issue affecting the dropdowns, you are right. It is currently being checked by our developers. Kindly reply to the escalated ticket should you wish to follow up and also avoid confusion.