Pipedrive integration: The appointment field only maps the date without the time.

Stéphane Brais
Asked on August 14, 2020 at 08:36 AM

Hi,
The integration works fine, excepte for when I try to setup an Activity integration. I get the date and time from the Appointment element and have tried matching it to the due date field with partial success. It captures the date, but not the times. This means I will create an appointment in Pipedrive for that date but with no time. I have tried changing the time format from AM/PM to 24h, but this has not changed the results.
Can you assist?
The page in reference is in developement, so if it is not available at the time of your review, please ask me for the new address. The button that calls the jotform is the white one " PRENONS RENDEZ_VOUS".
Thank you

This is a re-post of a comment on How to integrate Jotform with Pipedrive
Basil

Jotform Support

Answered on August 14, 2020 at 09:45 AM

Hi,

I have tested the Pipedrive integration with an activity with the form and it seems the time doesn't appear unless you match the appointment field with the subject field.

I have raised the issue to our back-end team in order to fix it.

We will update you in this thread once the issue has been fixed.
sbrais
Answered on August 14, 2020 at 11:22 AM

Thank you for the quick response. I will continue development of other parts of our website in the mean time.
kaantunc

Jotform Developer

Answered on July 07, 2021 at 07:58 AM

Hi there,
This issue should be resolved now.
Please let us know if you need further assistance on this matter.