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ldumasAsked on August 14, 2020 at 9:43 AM
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Lorenz JotForm SupportReplied on August 14, 2020 at 10:00 AM
Hi,
Currently, the verification code is consists of 32 characters. How short do you want the code so that we can add it to our notes before we forward this as a feature request? Also, may we know the reason behind the request? take note that the verification code is valid for 24 hours and can only be used once.
We will wait for your response.
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ldumasReplied on August 14, 2020 at 12:46 PM
Length - 5-6 characters.
A number of our clients are not tech-savvy. They know to copy and paste, but they are picking up spaces either before or after the passcode. If it was 6 characters, they could remember that and put it into the confirmation field. 32 characters is excessive for what we are trying to do. Amazon doesn't ask for that many.
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Basil JotForm SupportReplied on August 14, 2020 at 2:03 PM
Hi,
I have raised the issue to our back-end team as a feature request. Unfortunately, we cannot provide an ETA for the issue to be fixed, but we will update you in this thread if the feature gets implemented.
Thank you.