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  • Profile Image

    The submission data I received in the notification is not the one is enterd in my form

    Asked by Simply_Creative on August 01, 2013 at 06:23 PM

    Hello All !!!!

    When i do a test run on my form the email i recieve does not match with my information on my form.  I used a template to create my form.

     

    any help would appreciated

     

    Kind regards

     

    Zac

     

    email problem template create hello
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    Answered by EliezerN on August 01, 2013 at 07:28 PM

    Thanks for contacting us.

    I suppose this is the form where you are having the issue: http://www.jotformeu.com/form/32125189747359

    So, I cloned it and sent a submission test and as you said, the in submission data is different from the actual one. But I also created a new Notification and that worked fine.

    So I will recommend you to create a new Notification in your form. Please refer this guide to learn about Setting Up Email Notifications

    If the issue still persists please let us know.

    Thanks