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Anne_ApplemanAsked on August 15, 2020 at 6:05 PM
Hi!
I have a jotform in live mode and received an email confirmation for my test transaction (live) but it is not showing in Square. Can you please advise?
Thank you!
Page URL: https://www.anneappleman.com/order/ -
Girish JotForm SupportReplied on August 15, 2020 at 9:11 PM
I understand that you are referring to the order form embedded in your website https://www.anneappleman.com/order/
If yes, I can see that you have one submission received and a transaction number was also generated by Square. Could you check with Square support as to why the payment is not reflected in your Square account?