Unable to view PDF's after completing download

Hi there,

I clicked on "download submissions".  I received an e-mail from Jotform containing a zipfile of all the PDF's.  I downloaded this zipfile and when I went to open the files, all of the PDF's are completely blank. 

Any ideas on what the problem may be?

Thank you,

Christanne Spell

christannelac@gmail.com

Hi,

I have attempted to download the submissions from your submissions page as a PDF and all the submissions were there.

Which form did you try to download the submissions for?

Looking forward to your reply.