I can't integrate with my active campaign

  • Profile Image
    LoveCoachAcademy
    Asked on August 17, 2020 at 12:11 PM

    I have been trying for days to get this to integrate with my active campaign.

    API - not problem

    but when if comes the the fields - none show up. and it will not integrate without fields!!!

    when i did it on zapier - that worked - but i need the direct integration or need to get a different form builder.


    please help

    Scott

  • Profile Image
    Richie_P
    Answered on August 17, 2020 at 01:30 PM

    Please note that the integration will try to map the fields in your form with the fields in your active campaign.

    I did check your form and you do have the email address field and it seems to be mapping correctly when I tested a cloned version of your form.

    15976853981.png

    Please try again and let us know how it goes.

  • Profile Image
    LoveCoachAcademy
    Answered on August 21, 2020 at 12:28 PM

    thanks and why doesn't it work when i do it???

    and i have tried about 20 times - i get the integrations but no fields. 

  • Profile Image
    VincentJay
    Answered on August 21, 2020 at 01:42 PM

    Please try using a different internet browser and let us know if the issue still persists.

    Also, please try clicking the arrow down button and see if that will work.

    1598031618vdg3we.png

    You can also follow this guide: https://www.jotform.com/help/568-How-to-integrate-ActiveCampaign-with-your-form

    We'll wait for your response. Thank you!