Is there some form of chat available?

  • crashcarpool
    Asked on August 18, 2020 at 7:40 AM

    Is there some form of chat available? I need to see how to change the amount charged to some subscribers.

  • Lorenz JotForm Support
    Replied on August 18, 2020 at 9:47 AM

    Hi there,

    May we know what form of chat are you referring to? Are you looking for a live chat support from us? 

    I need to see how to change the amount charged to some subscribers.

    Unfortunately, it's not possible with JotForm to change the transaction amount that has bee processed through form submission. Though you can try checking the payment gateway account you've connected to JotForm and see if there are any options there to change that, you may reach out to their customer support as well. 

    Thank you.