How do we change the template of the PDF Invoice to our privately modified PDF Template?

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    Asked on August 18, 2020 at 03:49 PM

    Hi! I'm not sure but I've been spending several hours trying to make the invoice not use the Simple Invoice Template. I followed the instructions on the FAQs to no avail.1597779966Standard that I DO NOT

    I want my created private template to be the template to be sent to those who submitted the form. This template is the one below, which I have already saved several times.

    1597780142Private Template.png

    Hoping that this would be noticed and answered.


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    Answered on August 18, 2020 at 07:26 PM


    Thank you for your message.

    After checking your form I can see that you have 3 PDF:

    In order to send the right PDF, please go to the Email Notification and select the PDF name under the Advanced Settings:

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered on August 18, 2020 at 07:39 PM

    Thank you so much Carlos_C. Helped a lot!

    Stay safe!