What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why is my invoice a different amount to what is taken from my account?

    Asked by workforcesolutions on May 12, 2011 at 12:14 AM

    Hi,

    My invoice is for $9.68 however my credit card receipt is for $10.22 - please can you explain why and re-adjust either the credit card statement or invoice accordingly so they are the same.

     

    thanks.

    TG

  • Profile Image
    JotForm Support

    Answered by liyam on May 12, 2011 at 01:39 AM

    Hello TG,

    I will forward this inquiry to the better person who can answer this.

    Thank you for your patience.

    Warm regards,

    Liyam

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    JotForm Founder

    Answered by aytekin on May 12, 2011 at 01:43 PM

    I have answered this question by email previously. It is happening because of currency exchange with Australian Dollars.