Our form won't add up sum total correctly..only some fields populate the total amount..

  • brontas
    Asked on August 19, 2020 at 11:37 PM

    Our school form isn't adding correctly and I don't get it.  When something is checked it should populate the total amount one needs to pay and all of the different fields aren't doing that.  This is supposed to be a parent form to fill out for school fees.


    Any help you can look into why it's not adding correctly would be appreciated.


    Thanks!

    Andrew

  • Sonnyfer JotForm Support
    Replied on August 20, 2020 at 2:13 AM

    Hello Andrew - Thanks for reaching out.

    It looks like the reason why some fields are not adding is that you have selected incomplete fields of your form. For example, the below screenshot only sums up from Pre-school to 7th grade. You need to add the 8th grade in the calculation to include it to the total.

    1597903748act11 Screenshot 10

    The same goes for other fields in your form that you wish to be calculated.

    Please try re-creating your calculation and let us know if you run into issues again. We'll be happy to check it again.

    Guide: How-to-Perform-Form-Calculation-Using-a-Widget