What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Storage Period

    Asked by spfotenhauer on August 05, 2013 at 04:41 PM

    JotForm,

    How many years are all of the submissions stored on my account? Will it save all of my submissions or just 100 over time?

    Also, what happens when I hit my limit of 100 submissions a month? Do submissions get deleted, or are no more submissions being accepted?

    Submissions JotForm my account
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    JotForm Support

    Answered by Mike_T on August 05, 2013 at 05:49 PM

    Thank you for contacting us.

    The submissions storage is not limited in terms of time, so we do not delete any submissions.

    However, if you hit the monthly submissions limit (100 new submissions per month) your forms will be temporarily blocked. In other words, you will not be able to accept new submissions until the next month.

    We have a Get More page under Account Settings where you can complete some tasks in order to permanently increase your monthly submissions quota.

    If you need more monthly submissions and/or storage space you can upgrade your account at any time.

    Please feel free to contact us if you need any further assistance. We will be happy to help.