What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My google docs integration stopped working

    Asked by RafeConnects on August 05, 2013 at 10:24 PM

    This has happened many times before. 

    stopped working
  • Profile Image

    Answered by khrisell on August 05, 2013 at 10:43 PM

    Hello,

    May I know exactly what error you are getting? So that we could replicate the issue and further assist you with it? 

    Also, May I ask the URL or ID of the form you are trying to work the google integration with.

    Thank you and I will wait for your response so that we could work together and I will investigate further.

  • Profile Image

    Answered by khrisell on August 05, 2013 at 11:51 PM

    Hi Again,

    I have made a simple form on my end and run some tests on both Google Drive and Google Spreadsheet integration and both worked just fine. (No Delays and errors).

    Kindly check if your form is authenticated with your google account.

    I will wait for the information I have asked you earlier to run tests on your form.

    Thank you.