What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    in the FAQ section it says free unless volume of use is high.

    Asked by Scott Miller on May 12, 2011 at 12:11 PM

    in the FAQ section it says free unless volume of use is high. no definition given for this or pricing. Does your website provide this info? Just curious at what volume pricing kicks in and what that is.


    Scott Miller

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    JotForm Support

    Answered by NeilVicente on May 12, 2011 at 09:08 PM


    I couldn't find anything that says that bit in the FAQ section. Can you give me the link to the page where that information is stated?

    To the best of my knowledge, a free account remains absolutely free but there are limits. These are the following:

    100 Regular submissions
    10 Secure submissions
    10 Payments

    Your forms will be disabled once you reach any of those limits, whichever comes first. You were probably talking about the volume of submissions. If you think your form is to receive a higher number of submissions that what was allowed for free accounts, you may need to subscribe to our Premium and Professional service.

    For information about our Pricing Plans, please go to this page.

    Let me know if this post was of any help to you. Feel free to contact us again if you have other inquiries. Thank you.