What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are glad to hear that you were able to resolved the issue you have experience. I am not sure through why the forum delete button was removed but from what I know, the delete button was removed to help other user find a solution to their problem. For example, user A has the same problem with user B, and by searching the forum, user B was able to find the answer from the thread created by user A which was answered a few days ago.
I have forwarded your concern to our level 2 supports though as they might be able to provide the exact reason why the delete button was removed. Please wait for their response regarding your query.
If you need a post to be deleted ask the support to delete it for you.
We'd like to make sure the history of the thread stays as it is. That's why we do not have that option for users.