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How to prevent Outlook for MAC from Crashing when Opening an Email from Form?Asked by cobin on August 06, 2013 at 02:10 PM
I just purchased a new macbook pro last week. I have an existing jotform that I've had for about a month, where the user fills out the form and its emailed to me. Here is my form: http://covertocoverdesigns.com/design-form2.html
When I receive the email when the user submits, when I double click on the email in Outlook to open it, it crashes Outlook, so I can't read it. I have to go to the jotform site to view the submissions.
Everything on my new laptop is brand new.
email Submissions JotForm site
Good day! We recently have this issue with Outlook on Mac,and it appears that the Sender Email (email@example.com) is causing the issue to happen. Please try to setup an SMTP Account or Verify an Email Address as a Sender Email. Or, try firstname.lastname@example.org from the dropdown options. So, it's either your settings are like this:
or, SMTP Account using Mandrill:
Please refer to this guide:
Please update us for the result after doing this solutions.
Try unhiding your reading pane in your mail...