Account over quota: I am being told I need to upgrade

  • Profile Image
    go_vividise
    Asked on August 24, 2020 at 08:58 AM

    I am updating our contact info on our jotforms on our website for the coming academic year and I am being told i need to upgrade.  Can you please look into this for me as a matter of urgency.


    Thurston Community College

    www.thurstoncollege.org

    http://www.thurstoncollege.org.uk/Gainsborough-House/


  • Profile Image
    Rosa_C
    Answered on August 24, 2020 at 10:36 AM

    Hi, I'm happy to help you today.

    I've checked your account and it seems that you currently have 28 forms when the FREE plan allows only 5 forms.
    To continue using the FREE plan, you will need to delete some of your forms. To delete your form, just select the form and click on the Trash button.


    If you don't want to delete your forms, you will need to upgrade. We have the Bronze plan that allows to create 25 forms.
    You can find more information about our plans here:
    https://www.jotform.com/pricing/

    Let us know if you have further questions.

    Thanks.