- teamveteranAsked on August 06, 2013 at 05:52 PM
- JotForm SupportjonathanAnswered on August 06, 2013 at 07:43 PM
This is possible because the payment field in the form is NOT set to Required* .
If the user opted to not answer or choose any T-shirt, when the form is submitted it will immediately go to the default Thank You page. In the form, you will have to choose/answer a T-Shirt to be able to see the Payment page.
Enable the field as Required* to force the users to answer/choose T-Shirts.
Please try this and test again. Inform us if the issue persist.