What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Once I create a form for a client and code it on their website, are they charged a "submission" whenever one of their customers uses that form?

    Asked by maegwin on August 06, 2013 at 06:00 PM

    I'm a little confused on the pricing. Once I create a form for a client and code it on their website, are they charged a "submission" whenever one of their customers uses that form?

    create a form create
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    Answered by cesar_melendez on August 06, 2013 at 07:32 PM

    Hello, 

    Everytime a submission is made on the form it counts against the amount of submissions on the plan they have purchased. For example the Economy plan allows you to receive 10,000 submissions a month. Meaning, there are 10,000 forms available to be submitted & received for that month.

    The following is the pricing information:

    http://www.jotform.com/pricing


    Best Regards

     

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    JotForm Support

    Answered by EltonCris on August 06, 2013 at 09:59 PM

    @maegwin

    In addition to Cesar, yes, even when you download your form source code and insert it to any website, it would still connect to your JotForm account and increased your submissions counter everytime a form is submitted by your form users.

    Thanks!

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    Answered by maegwin on August 06, 2013 at 10:18 PM

    Thanks EltonCris! Sounds like it would be best for each of my clients to have their own account.

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    JotForm Support

    Answered by EltonCris on August 06, 2013 at 10:21 PM

    @maegwin

    You're welcome!

    Should you have further questions, let us know by posting another thread.

    Cheers!