Order just hanging

  • Julie Oliveira
    Asked on August 24, 2020 at 5:44 PM

    My order is just hanging says please wait? Has all my info on the form. What is the issue?

  • Girish JotForm Support
    Replied on August 24, 2020 at 10:52 PM

    It looks like on the form that you were trying to fill, the payment field has got disconnected.

    That is the reason why the form is stuck on Please wait.

    You will need to contact the form owner (who had sent the form to you) regarding this issue.