Cancel subscription

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    Sala Nua 
    Asked on August 25, 2020 at 08:14 AM

    Hello,

     Last month I though I had cancelled my account. I have just been charged for another month.

      I went online and cancelled it again today. Like last time, I did not get a confirmation from Jotform. Am I not going about cancelling my account the proper way ? I would like to cancel.

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    Krishna_D
    Answered on August 25, 2020 at 10:37 AM

    Thank you for contacting Support.

    Sorry for the inconvenience.Your account is already scheduled for cancellation. I will contact you soon after consulting with my colleagues about the refund . Please be in touch.

  • Profile Image
    Krishna_D
    Answered on August 25, 2020 at 11:15 AM

    We have refunded your last Payment .It will reflect on 5 to 8 business days.

    Feel free to contact.