What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    XML Style Error: Broken link to uploaded files

    Asked by Chris Radloff on August 07, 2013 at 12:26 PM

    Hello! I'm getting an error when folks upload files through JotForm: 


    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    Page URL:

  • Profile Image

    Answered by jeanettebmz on August 07, 2013 at 02:11 PM

    We apologize for this inconvenience, I have escalated this to our second level, it should be resolved ASAP


  • Profile Image
    JotForm Support

    Answered by liyam on August 10, 2013 at 10:30 PM

    Hello Chris.  I checked your latest submissions but I don't see any issues with the uploaded files.  Although I noticed that the files that were uploaded were quite large so it may have taken sometime to update.  Is there any specific uploaded file you're still having issues with?