Test card for moneris sandbox is not working.

  • kidoruby
    Asked on August 26, 2020 at 3:16 AM

    So far everytime I tried to use it I got error messages so obviously I don't use it right

    is just inserting 5454545454545454 for a mastercard sufficient?


    Thank you for your guidance


    Gerard

  • Jed_C
    Replied on August 26, 2020 at 6:20 AM

    Yes, if you have it in Sandbox or test mode, it should accept the test card above. You may also try other card numbers here https://developer.moneris.com/en/More/Testing/Testing%20a%20Solution.

    Let us know if you have any questions or if you need further assistance. 

  • kidoruby
    Replied on August 27, 2020 at 1:10 AM

    Than why do I get a blank screen with 400 bad request?

    If I fill like this

    answers Screenshot 10

    I get this

    answers Screenshot 10

    If I do like this

    answers Screenshot 10

    I get this

    answers Screenshot 10

    Thank you

  • Jed_C
    Replied on August 27, 2020 at 6:06 AM

    I checked your moneris settings and it is not in sandbox mode. Did you test it with sandbox enabled?

    If not yet, please set the "Sandbox Mode" To "Yes" and click on save button.

    1598522721The Easiest Online Form Builde Screenshot 10

    Let us know how it goes.

  • kidoruby
    Replied on August 27, 2020 at 6:28 AM

    of course I did. The form is active and online, cannot wait for your answer before I remove the sandbox

    Thanks

  • Jed_C
    Replied on August 27, 2020 at 7:53 AM

    Thanks for the response.

    I tried cloning your form and enabling the sandbox mode, however, I'm unable to replicate the issue you are reporting.

    Here's a sample screencast of my cloned version:

    1598529115moneris Screenshot 10

    You can try submitting the test form here https://form.jotform.com/202393719001953.

    Can you please try enabling the sandbox again so we can test your actual form?

  • kidoruby
    Replied on August 29, 2020 at 3:00 AM

    Ok, so here what I did, I entered like in your example with the textbox_sample32 and textbox_sample33 like you did. Not knowing where does come from.

    1598684355Screenshot (126) Screenshot 10

    and I get this:

    1598684411Screenshot (127) Screenshot 21

     

    Thank you

    I tried it with your form and it worked. Refreshed, tried it again with mine, same result. Not working. Try it with mine if you want déjà enregistré, 4189528878

     

  • John Support Team Lead
    Replied on August 29, 2020 at 3:26 AM

    Kindly reach out to Moneris support for them to verify if your CVD or AVS is enabled on your account https://community.moneris.com/product-forums/f/5/t/65.

    Note that there are two credentials that you can use, production and sandbox credentials. Please ensure that you are using the correct one.

    Based on that thread from Moneris, these are the correct hosts:

    Canada:

    www3.moneris.com: production

    esqa.moneris.com: testing only

    US:

    esplus.moneris.com: production

    esplusqa.moneris.com: testing

  • kidoruby
    Replied on August 29, 2020 at 4:27 AM

    Thank you but if you are able to do it in sandbox mode, shouldn't I be able to do it too?

  • Vick_W Jotform Support
    Replied on August 29, 2020 at 4:49 AM

    If you are referring to the test submission in Sandbox mode done by my colleague then he probably did it with our Moneris test account. 

    As suggested by John Rex, please check with Moneris support to make sure that the CVD or AVS is enabled in your account.

    Let us know if you need our assistance at any stage.

    Thanks.

  • kidoruby
    Replied on August 29, 2020 at 5:00 AM

    Here is the good answer

    Cannot test with the real merchent store ID and API

    For Canada:
    string processing_country_code = "CA";
    mpgReq.setTestMode(true);
    String store_id = "store5";
    String api_token = "yesguy";


    Thank you for helping others with this answer

  • John Support Team Lead
    Replied on August 29, 2020 at 5:20 AM

    Hello @kidoruby - You were right. You can also use one of the test credentials mentioned here: https://developer.moneris.com/en/More/Testing/Testing%20a%20Solution 

    To better illustrate, I tried making a test form and tested the credentials, but only this one works. It looks like an issue with Moneris itself.

    store3

    yesguy

    1598692773fsdsf Screenshot 10

    I used a VISA card: 4242424242424242

    Here's a link to my working test form: https://form.jotform.com/202412824225041