Test card for moneris sandbox is not working.

  • Profile Image
    kidoruby
    Asked on August 26, 2020 at 03:16 AM

    So far everytime I tried to use it I got error messages so obviously I don't use it right

    is just inserting 5454545454545454 for a mastercard sufficient?


    Thank you for your guidance


    Gerard

  • Profile Image
    Jed_C
    Answered on August 26, 2020 at 06:20 AM

    Yes, if you have it in Sandbox or test mode, it should accept the test card above. You may also try other card numbers here https://developer.moneris.com/en/More/Testing/Testing%20a%20Solution.

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    kidoruby
    Answered on August 27, 2020 at 01:10 AM

    Than why do I get a blank screen with 400 bad request?

    If I fill like this

    1598505541Screenshot (123).png

    I get this

    1598505605Screenshot (124).png

    If I do like this

    1598505681Screenshot (125).png

    I get this

    1598505739Screenshot (122).png

    Thank you

  • Profile Image
    Jed_C
    Answered on August 27, 2020 at 06:06 AM

    I checked your moneris settings and it is not in sandbox mode. Did you test it with sandbox enabled?

    If not yet, please set the "Sandbox Mode" To "Yes" and click on save button.

    1598522721The Easiest Online Form Builde

    Let us know how it goes.

  • Profile Image
    kidoruby
    Answered on August 27, 2020 at 06:28 AM

    of course I did. The form is active and online, cannot wait for your answer before I remove the sandbox

    Thanks

  • Profile Image
    Jed_C
    Answered on August 27, 2020 at 07:53 AM

    Thanks for the response.

    I tried cloning your form and enabling the sandbox mode, however, I'm unable to replicate the issue you are reporting.

    Here's a sample screencast of my cloned version:

    1598529115moneris.gif

    You can try submitting the test form here https://form.jotform.com/202393719001953.

    Can you please try enabling the sandbox again so we can test your actual form?

  • Profile Image
    kidoruby
    Answered on August 29, 2020 at 03:00 AM

    Ok, so here what I did, I entered like in your example with the textbox_sample32 and textbox_sample33 like you did. Not knowing where does come from.

    1598684355Screenshot (126).png

    and I get this:

    1598684411Screenshot (127).png

     

    Thank you

    I tried it with your form and it worked. Refreshed, tried it again with mine, same result. Not working. Try it with mine if you want déjà enregistré, 4189528878

     

  • Profile Image
    JohnRex
    Answered on August 29, 2020 at 03:26 AM

    Kindly reach out to Moneris support for them to verify if your CVD or AVS is enabled on your account https://community.moneris.com/product-forums/f/5/t/65.

    Note that there are two credentials that you can use, production and sandbox credentials. Please ensure that you are using the correct one.

    Based on that thread from Moneris, these are the correct hosts:

    Canada:

    www3.moneris.com: production

    esqa.moneris.com: testing only

    US:

    esplus.moneris.com: production

    esplusqa.moneris.com: testing

  • Profile Image
    kidoruby
    Answered on August 29, 2020 at 04:27 AM

    Thank you but if you are able to do it in sandbox mode, shouldn't I be able to do it too?

  • Profile Image
    Vick_W
    Answered on August 29, 2020 at 04:49 AM

    If you are referring to the test submission in Sandbox mode done by my colleague then he probably did it with our Moneris test account. 

    As suggested by John Rex, please check with Moneris support to make sure that the CVD or AVS is enabled in your account.

    Let us know if you need our assistance at any stage.

    Thanks.

  • Profile Image
    kidoruby
    Answered on August 29, 2020 at 05:00 AM

    Here is the good answer

    Cannot test with the real merchent store ID and API

    For Canada:
    string processing_country_code = "CA";
    mpgReq.setTestMode(true);
    String store_id = "store5";
    String api_token = "yesguy";


    Thank you for helping others with this answer

  • Profile Image
    JohnRex
    Answered on August 29, 2020 at 05:20 AM

    Hello @kidoruby - You were right. You can also use one of the test credentials mentioned here: https://developer.moneris.com/en/More/Testing/Testing%20a%20Solution 

    To better illustrate, I tried making a test form and tested the credentials, but only this one works. It looks like an issue with Moneris itself.

    store3

    yesguy

    1598692773fsdsf.png

    I used a VISA card: 4242424242424242

    Here's a link to my working test form: https://form.jotform.com/202412824225041