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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just found out I'm on your bouce list and I need to be taken off that.

    Asked by YWaustin on August 07, 2013 at 03:29 PM

    I have not been receiving notification that we have received new applications in a very long time.  I had no idea I was on the bounce list.  How can I make sure this never happens again.

    Page URL:
    www.ywamaustin.com

    bounce list bounce
  • Profile Image
    JotForm Support

    Answered by guilledutra on August 07, 2013 at 03:46 PM

    Your email was actually our bounce list, I proceeded to remove it from the list. Here I copy more details:

    Result: tanyadorris@ymail.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html [120]'

    Please contact us if you need further assistance.

    Thanks